Troubleshooting

• Windows diagnostic Adobe connection blinkl.io

  If the connection problem continues, blinkl.io support may ask you to run the Windows diagnostic tool. It helps investigate connection failures between blinkl.io and Premiere Pro for any Blink that runs in Premiere Pro. These steps apply to Windows 10 or Windows 11 and Blinkl-Premiere-Diagnostic-v1.3-EN.bat. Run the diagnostic Download Blinkl-Premiere-Diagnostic-v1.3-EN.batFew readers

• Dissociate your blinkl.io license from a previous computer

  Recover access when your blinkl.io license is still associated with a computer you no longer use.Few readers

• Report a bug in blinkl.io

  Send a useful bug report from blinkl.io with the context and diagnostic logs needed by support.Few readers

• Send blinkl.io logs manually when the app cannot open

  Manually collect and send blinkl.io logs from the temporary io.blinkl folder on Windows or macOS when the app cannot open.Few readers

• Troubleshoot the Adobe connection in blinkl.io

  Resolve common Premiere Pro and After Effects detection or host-connection problems.Few readers

• Find and send blinkl.io logs

  Open the diagnostic log folder generated by blinkl.io and send it safely to support.Few readers

Setup

• Install blinkl.io and complete the first setup

  Install blinkl.io, connect your account, configure a trigger and open your first Blink.Some readers

• Configure blinkl.io settings

  Configure the Ring, triggers, window behavior, logs, account and application information.Few readers

• Account and extension access in blinkl.io

  Understand trials, plans, lifetime unlocks and how extension access is displayed in blinkl.io.Some readers

• Configure your Ring

  Choose which Blinks and instant actions appear in your Ring and organize them for faster access.Few readers

• Open and control the Ring

  Learn the three ways to open the Ring and the controls used to navigate it.Few readers

• Privacy and cloud processing in blinkl.io

  Understand when a Blink may upload media, use browser access or attach diagnostic information.Few readers

• Uninstall blinkl.io on macOS

  Remove the blinkl.io application and, when necessary, clean up its Adobe host extensions.Few readers

• Uninstall blinkl.io on Windows

  Remove blinkl.io from Windows and clean up its Adobe host extensions when required.Some readers

• Update blinkl.io and your Blinks

  Keep the blinkl.io application, Adobe host extension and installed Blink resources up to date.Few readers

• Complete quests and unlock 3 free lifetime extensions

  Complete the nine blinkl.io quests to unlock AnyPaste, Snap Action and Smoothify for life.Few readers

Feature requests

• Request a feature or contact blinkl.io support

  Share a product suggestion or contact support with the information needed to help you.Few readers

• What is blinkl.io?

  Discover how blinkl.io brings your creative tools together and makes them available from the Ring.Few readers