Troubleshooting

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Setup

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Feature requests

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• Account and extension access in blinkl.io

  Understand trials, plans, lifetime unlocks and how extension access is displayed in blinkl.io.Few readers

• Uninstall blinkl.io on Windows (replacement draft)

  Remove blinkl.io from Windows and clean up its Adobe host extensions when required.Few readers

• Install blinkl.io and complete the first setup

  Install blinkl.io, connect your account, configure a trigger and open your first Blink.Few readers

• Find and send blinkl.io logs

  Open the diagnostic log folder generated by blinkl.io and send it safely to support.Few readers

• Troubleshoot the Adobe connection in blinkl.io

  Resolve common Premiere Pro and After Effects detection or host-connection problems.Few readers

• Uninstall blinkl.io on macOS (replacement draft)

  Remove the blinkl.io application and, when necessary, clean up its Adobe host extensions.Few readers

• Complete quests and unlock 3 free lifetime extensions

  Complete the nine blinkl.io quests to unlock AnyPaste, Snap Action and Smoothify for life.Few readers

• Configure blinkl.io settings

  Configure the Ring, triggers, window behavior, logs, account and application information.Few readers

• Request a feature or contact blinkl.io support

  Share a product suggestion or contact support with the information needed to help you.Few readers

• Configure your Ring

  Choose which Blinks and instant actions appear in your Ring and organize them for faster access.Few readers

• Update blinkl.io and your Blinks

  Keep the blinkl.io application, Adobe host extension and installed Blink resources up to date.Few readers

• What is blinkl.io?

  Discover how blinkl.io brings your creative tools together and makes them available from the Ring.Few readers

• Open and control the Ring

  Learn the three ways to open the Ring and the controls used to navigate it.Few readers

• Privacy and cloud processing in blinkl.io

  Understand when a Blink may upload media, use browser access or attach diagnostic information.Few readers

• Report a bug in blinkl.io

  Send a useful bug report from blinkl.io with the context and diagnostic logs needed by support.Few readers

• Dissociate your blinkl.io license from a previous computer

  Recover access when your blinkl.io license is still associated with a computer you no longer use.Few readers

• Send blinkl.io logs manually when the app cannot open

  Manually collect and send blinkl.io logs from the temporary io.blinkl folder on Windows or macOS when the app cannot open.Few readers